Summary

  • By ordering any of our products, you agree to be bound by these Terms & Conditions.
  • By placing an order at www.pona.fi, you warrant that you are at least 18 years old or have parents' permission to purchase from us.
  • All personal information you provide us with, or that we obtain will be handled by Pona Oy in a responsible manner.
  • Events outside Pona Oy's control shall be considered force majeure.
  • The price applicable is that set at the date on which you place your order.
  • Shipping costs and payment fees are calculated before confirming the purchase.
  • Card information is transmitted over secure SSL encryption and is not stored.
  • Please note that local charges may occur.
  • Pona Oy reserves the right to amend any information without prior notice.

Terms & Conditions

This page contains the Terms & Conditions. Please read these Terms & Conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these Terms & Conditions.

By placing an order at www.pona.fi, you warrant that you are at least 18 years old (or have parents' permission to purchase from us) and accept these Terms & Conditions which shall apply to all orders placed or to be placed at www.pona.fi for the sale and supply of any products. None of these Terms & Conditions affect your statutory rights. No other terms or changes to the Terms & Conditions shall be binding unless agreed in writing signed by us.


Personal Information

All personal information you provide us with, or that we obtain will be handled by Pona Oy in a responsible manner. The personal information you provide will be used to ensure deliveries to you, for credit assessment, to provide offers and information in our catalog to you. The information you provide is only available to Pona Oy and will not be shared with other third parties, (Payment processors excluded). You have the right to inspect the information held about you. You always have the right to request Pona Oy to delete or correct the information held about you. By accepting the Pona Oy Terms & Conditions, you agree to the above.


Force Majeure

Events outside the control of Pona Oy, which are not reasonably foreseeable, shall be considered force majeure, meaning that Pona Oy is released from any obligation to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.


Payment

All products remain the property of Pona Oy until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are calculated before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Pona Oy.

All transfers conducted through the Pona Oy website are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. (SSL provided by third party payment processors). Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.


Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.


Cookies

Pona Oy uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.

The first type of cookie commonly used are "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use the Pona Online Store you will need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. Pona Oy only use this type of cookie to keep track of your settings and shopping cart between visits, and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.


Additional Information

Pona Oy reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. In the event of a product being sold out, Pona Oy has the right to cancel the order and refund any amount paid an appropriate manner. Pona Oy may also notify the customer of equivalent replacement products if available.


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